Privacy Policy
Last Updated: January 24, 2026
EfficiencyNext LLC (“EfficiencyNext,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, applications, services, and solutions, including any applications, add-ins, agents, or services made available through the Microsoft Marketplace (collectively, the “Services”).
By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Company Information
Legal Entity Name: EfficiencyNext LLC
Address: 1201 Wilson Blvd, Arlington, VA 22209, United States
Contact Email: privacy@efficiencynext.com (or another designated support contact)
2. Information We Collect
We collect only the information necessary to provide and improve the Services.
2.1 Information You Provide
- Contact information (such as name, email address, or organization name)
- Account or authentication-related information provided through Microsoft Entra ID or other identity providers
- Configuration data, prompts, inputs, or content you voluntarily submit while using the Services
- Support requests and related communications
2.2 Information Collected Automatically
- Usage data (such as feature usage, logs, timestamps, and performance metrics)
- Device and browser information (such as operating system, browser type, and version)
- IP address and general location data (city/state level)
2.3 Customer Data
“Customer Data” refers to data, content, files, prompts, outputs, or information submitted to the Services by or on behalf of customers. Customer Data remains the property of the customer.
3. How We Use Information
We use the collected information solely for legitimate business purposes, including:
- Providing, operating, and maintaining the Services
- Authenticating users and enforcing access controls
- Processing requests, prompts, and transactions initiated by users
- Improving functionality, performance, and security
- Monitoring usage for reliability, diagnostics, and fraud prevention
- Responding to inquiries, support requests, and customer communications
- Complying with legal and regulatory obligations
4. Data Sharing and Disclosure
EfficiencyNext does not sell, rent, market, or trade personal data or Customer Data to third parties.
We do not share or disclose Customer Data or personal information to third parties except in the following limited circumstances:
- With Service Providers: Trusted subprocessors who perform services on our behalf (such as cloud hosting, monitoring, or support services), solely to the extent necessary to provide the Services and under contractual confidentiality and data protection obligations
- Legal Requirements: When required to do so by law, regulation, court order, or valid governmental request
- Protection of Rights: To protect the rights, property, or safety of EfficiencyNext, our customers, or others
Customer Data is never shared for advertising, marketing, profiling, or resale purposes.
5. Data Security
We implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. These measures may include:
- Encryption in transit and at rest, where applicable
- Role-based access controls
- Secure authentication mechanisms
- Monitoring and logging for security events
While no system can be guaranteed to be 100% secure, we continuously review and improve our security practices.
6. Data Retention
We retain personal information and Customer Data only for as long as necessary to:
- Provide the Services
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, contractual, and regulatory requirements
Data may be deleted or anonymized upon request, subject to applicable laws and legitimate business needs.
7. Customer Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Access, correct, or update your information
- Request deletion of your information
- Object to or restrict certain processing activities
Requests may be submitted using the contact information listed in Section 1. We will respond within a reasonable timeframe and in accordance with applicable law.
8. Compliance with Microsoft Marketplace Requirements
EfficiencyNext complies with the Microsoft Marketplace policies and guidelines, including requirements related to:
- Transparency regarding data collection and usage
- Limiting data collection to what is necessary for service functionality
- Protecting Customer Data from unauthorized disclosure
- Not using Customer Data for advertising, marketing, or resale
Our Services access Microsoft 365, Azure, or other Microsoft platform data only as authorized by the customer and solely to provide the intended functionality.
9. Children’s Privacy
The Services are not directed to individuals under the age of 13. EfficiencyNext does not knowingly collect personal information from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.
10. International Data Transfers
If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. We take steps to ensure appropriate safeguards are in place for such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last Updated” date. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
EfficiencyNext LLC
1201 Wilson Blvd
Arlington, VA 22209
United States
Email: privacy@efficiencynext.com